Cocadoll is committed to creating an open, convenient, cooperative and friendly shopping platform. To further enhance the customer experience, we have added Klarna payment. When you choose Klarna at checkout, you can choose to buy now and pay later. Make the shopping process easy, safe and fun.For more payment methods, please visit Payment Methods
1. Select your favorite products and add them to the shopping cart. Click "Checkout" after automatically entering the shopping cart page. Select "Credit Card Payment Online" in the payment method, and then select Klarna payment. Fill in the billing address and logistics address;
2. Confirm your purchase details and payment method at Klarna's checkout page;
3. Klarna successfully created the order after authorization.
1.Pay Now
Pay now is to pay immediately and in full, with the same seamless payment experience you know and expect from Klarna. Debit or credit card accepted. Pay now is available to customers from all US states and EU.
2.Pay in 4
What is Pay in 4 and how does it work?
Pay in 4 allows you to split your purchase into 4 payments, paid every 2 weeks. Once your items are in your cart, just choose Klarna at checkout. The first payment will be taken from your credit card, debit card or bank account when your order is shipped. The remaining three payments will be automatically charged every 2 weeks afterwards.
3.Fair Financing
What is Financing and how does it work?
Financing allows you to spread the cost of your purchase for up to 36 months.
How to finance your purchase:
* Select the Financing option in the store’s checkout
*Choose your preferred timeline and interest rate
*Follow the steps to complete the application
*Get an instant approval decision
*Complete your purchase
You’ll receive an email with your payment plan when the store ships your order.
Please note: A credit check will be performed when you apply for our Financing options.
*In the Klarna app, go to Orders and select the order you want to cancel
*Tap Report a problem or More and then Report a problem
*Tap Report a problem or More and then Report a problem
By doing this, your payment plan will be paused until you’ve resolved the issue with the store.
You can check the status of your reported problem on the details page of your purchase in the Klarna app or on Cocadoll.
Klarna will send an email confirmation for all completed payments. You can also call or live chat with Klarna’s customer service agents 24/7 to confirm payment.
Klarna will email you if your payment is unsuccessful, and try one or more times to collect it. If they can’t collect it, it will be added to your next payment along with a late fee of up to $7.00. The aggregate sum of your late fees will never exceed 25% of your order value at the time of purchase.
We do not always perform a credit check on you, nevertheless, as a responsible lender, we want to make sure we’re helping our customers make the right financial decisions for their circumstances. When a credit check is performed, we verify your identity using the details you provided and we look at information from your credit report to understand your financial behavior and evaluate your creditworthiness.
We will not perform a credit check on you when:
*Signing up to use Klarna
*Downloading the app
We will perform a soft credit check when:
*Deciding to Pay in 4
* Deciding to Pay in 30 days
* Applying for Financing
Read more about how these credit checks impact your credit score.
Our third party credit checks are performed by Transunion. If you have questions regarding their services, your credit score, or the data provided as part of a credit check we advise you to reach out to them directly.
These checks are performed in accordance with Klarna’s Terms & Conditions.
The highest security standards are used to protect your data and personal information.
*All payment information is processed securely
*No details are transferred to or held by the store
*All transactions take place via secured connections following strict security protocols
*You can remove your linked bank account or card at any time
If you want to know more about the way we handle your personal information, please read our Privacy Policy.
See our Cookie Policy for information about how we use cookies
We’re always here to help!
Don’t see your question here? Check out Klarna’s full FAQ page. You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna app.
