Our website currently offers three main payment methods:Bank Transfer, PayPal & Stripe, and Online Credit Card Payment (including Installment Payments ).

We have bank accounts in multiple regions around the world, allowing you to complete payments quickly and conveniently. We support payments in currencies such as US dollars, euros, and Canadian dollars.

① How to Use Bank Transfer

Simply select the product on our website, click "Add to Cart," and proceed to the checkout page. After confirming your order information, click "Checkout" and select "Bank Transfer" as the payment method. You will receive an automated email with our account information. Simply complete the transfer according to the order amount and send us a screenshot of your payment receipt to complete the payment.

Note: payments of Euro, Canadian dollar, MXN, etc

Since our system automatically sends US bank account information to you, and this account only accept payments from US bank accounts. However, our staff will email you the corresponding receiving account number after receiving your order.

② Bank Transfer Fees

You can choose to have us cover the bank transfer fees, but we recommend using ACH Bank Transfer as the payment method for US bank accounts. This will shorten your payment processing time and expedite your order.

Our website supports PayPal & Stripe payments, and you don't need to register an account. This payment method supports PayPal & Stripe balance payments, debit cards, and credit cards.

① How to Pay with PayPal & Stripe

Select "PayPal or Stripe" as the payment method on the checkout screen. You will receive an automatic email from the system. Our staff will send a payment confirmation email after reviewing your order. After you reply, we will send a payment link to your email. Click the link to make the payment. Once the payment is completed, we will immediately confirm the payment and change your order status after the funds are credited.

Note: We will give priority to sending Stripe links. If the customer requires PayPal, we will also send PayPal links according to the customer's requirements.

Select "Online Credit Card Payment" as the payment method on the checkout screen. Our system will guide you through the payment process. Once the payment is completed, the order status will automatically change. We will arrange production immediately after reviewing your order options.

① Installment Payments

Before choosing installment payments, you must register an account and have your credit card approved on the Installment platform. Once you've created an account or used an existing one, you can place an order on our website and follow the instructions to complete payment. For more detailed payment instructions, see "Installment Payment Instructions."

② Interest-Free Installment Payment

Our website offers a 30-day interest-free payment option. Simply pay 50% of the order amount when you place your order. We'll arrange production immediately, and you can pay the remaining balance upon completion or 30 days later. This payment method offers greater flexibility and is interest-free. You can use any of the above payment methods to pay both invoices.

① Order Confirmation

We will inform you of the payment status immediately upon receipt of payment. Once payment is successful, we will also inform you of the estimated production and shipping time for your order.

② Product Confirmation

After production is complete, we will take factory photos or videos and send them to you for confirmation. Once confirmed, we will arrange shipment immediately.

③ Customs Clearance and Shipping

We will handle customs clearance and shipping. Our website prices include tax and shipping for US customers, and 99.8% of orders are shipped by air. For destinations outside the US, additional shipping fees or small customs duties may apply.

If you have any questions about payment, please contact us.

Support Email: support@cocadoll.com